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Post by mickeyt9 on May 26, 2020 4:25:23 GMT -5
After about 10 minutes streaming bitmar content to my apple TV, I’m restricted with content. I’m prompted for signup to YouTube subscription. I paid for BitMar. Why is my content restricted after a short viewing session?
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Admin
Full Member
Posts: 109
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Post by Admin on May 26, 2020 5:43:37 GMT -5
Hello.
Thank you; for reporting your experience.
If the pop-up is asking for you to authorize the app, simply click the 'Authorize Now' option.
If the app is asking you to upgrade to a paid, YouTube subscription, your may disregard the request.
We suggest that you close and restart the BitMar app, and try other content – to make sure that this was a one-time situation. Thank you.
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Post by mickeyt9 on Jun 30, 2020 19:40:02 GMT -5
Hi,
I have the BitMar extension installed on Firefox.
Every time I launch it though, I am challenged for my membership credentials...
Which I enter, every single time I open the app.
Any idea why it is not 'remembering' my paid membership? Something I haven't done? Or doing wrong?
Please help. This is so annoying.
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Admin
Full Member
Posts: 109
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Post by Admin on Jul 1, 2020 12:49:23 GMT -5
Hello. This is usually due to your browser settings – specifically, your 'Cookie' settings. To prevent this from happening, please allow all Cookies, from BitMar.com, within your browser settings. This article may be of great help: www.wikihow.com/Enable-Cookies-in-Your-Internet-Web-Browser Thank you.
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